Manager Interview Questions & Wage Offer

As you begin your interview, smile first (in person or on the phone, they can hear the smile in your voice), make sure you introduce yourself, your position with McDonald’s and then share the following information:

Thank you for taking an interest in a position with McDonald’s. We have some great benefits you should know about:

Free and discounted meals!
Competitive wages
Flexible Schedule and the ability to see your schedule on the Altametrics app!
Paid Time Off (PTO)- Begin earning immediately (based on hours worked) and use your accrued hours right away!
Daily Pay available through Tapcheck!
Discounts on merchandise, entertainment, travel and more through the McDs Perks Program!
Growth Opportunities – more training means more compensation!
Working with an awesome team!
Instructions: Please be sure to ask the candidate all questions. If the candidate has “no response” to the question, please enter “NR” in the text field.

Interviewer*

First NameLast Name

Interviewee's Name *

First NameLast Name

What area is your interview in?*

Beloit areaRockford areaHuntley area

Beloit area*

Rockford area*

Huntley area*

Before we get into the interview questions. Please tell me a little bit about yourself.*

Are you 18 or older?

YesNo

Do you have any McDonald's experience?*

YesNo

If yes, and not with Iron Arch Management, where and was employment within the last 6 months? If they have worked for Iron Arch before ask for the reason for leaving and at what location. Rehire is subject to Office/GM approval. *

How long was this experience?

6 Months or less6 Months to a yearOne year or more

READ: Answering "yes" to the following 2 questions will not necessarily bar you from employment with Iron Arch Management. If records have been sealed or expunged, you do not have to disclose the existence of those records.

During the past 5 years have you ever been convicted of, pled guilty to, or pled no contest to a crime, excluding misdemeanors and traffic violations?*

YesNo

If yes, what was the conviction for?

Are you currently or have you ever been a sex offender registered with any federal, state or local government agency, including any listing on a public website?*

YesNo

Please select the McDonald's classes or certificates that you hold. (We will want a copy if you do)

Leadership Transitions or equivalentDepartment Leader in Me or equivalent

Do you have any previous quick service restaurant management experience?*

YesNo

How long did you work there?

1 year or less1-3 Years3 Years or more

Do you have a ServSafe or equivalent Certification?*

YesNo

When does it expire?

MonthDayYear

Explain to me your managing experience.*

Explain to me your experience with handling office work.*

Explain cost control measures.*

FOR INTERVIEWER Rating for Cost Control Measures.*

RedYellowGreen

As a Restaurant/Assistant Manager, what is your management style?*

What experience do you have in regards to this particular Restaurant manager position? IE-Food cost, Labor, Scheduling, people, training-delegating*

Our field is always changing. As such, what have you done the past 12 months with regards to personal development when it comes to a restaurant manager assistant position?*

How did you come to find out about our company and what do you know about us?*

I don’t expect you to go into much detail but why did you leave your last job?*

What do you see yourself doing in five years?*

FOR INTERVIEWER Rating for: What do you see yourself doing in five years?*

RedYellowGreen

What are your opportunities?*

What are your weaknesses?*

What motivates you?*

How do you motivate others?*

What are the most common mistakes in our industry and how to solve them?*

How would you manage a shift that is understaffed?*

What are some ways to work with customer complaints?*

How would you work with an employee who is not meetings standards?*

FOR INTERVIEWER Rating for: How would you work with an employee who is not meeting standards?*

RedYellowGreen

Tell me about a time your team was struggling to meet goals. What happened? What did you do about it?*

Whats your approach to delegation? How do you ensure tasks are carried out to completion?*

Talk about the time you have led an important meeting.*

I like what I’m hearing but we have quite a few great candidates. Why should we hire you?*

FOR INTERVIEWER Rating for: Why should we hire you?*

RedYellowGreen

FOR INTERVIEWER OVERALL RATING*

PoorAverageGoodExcellent

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Do you have any questions?*

General Recap of applicant*

OFFER THEM THIS WAGE- Don't use

OFFER THEM THIS WAGE

Phone Number

Please enter a valid phone number.

Email

example@example.com

Did you hire them on the spot?*

YesNo

Why the candidate was not hired on the spot?

Does Not Have the Required Availability – The candidate’s schedule does not align with business needs, including nights, weekends, or peak hours.Poor Attitude or Lack of Enthusiasm – The candidate does not demonstrate a positive, team-oriented mindset or enthusiasm for the role.Questionable Work History – Gaps in employment, frequent job changes, or poor references raise concerns about reliability and commitment.Did Not Fit the Restaurant Culture – The candidate’s personality, attitude, or work style does not align with the team dynamics and customer service expectations.Unprofessional Behavior During Interview – The candidate displayed poor communication skills, lack of preparation, or inappropriate conduct during the hiringOther

If yes what was the agreed upon wage? NOTE: If offering more then $1 above or below wage offer, you must get the GM's permission

Manager Interview Questions & Wage Offer

PLEASE Explain that if they do not show a copy or proof of certificates, their rate may change.

Availability